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Shipping & returns

Free shipping!

There are no delivery charges. If you wish, you can select the Express Shipping option to receive your bands even earlier - there is a $15 charge for this service.


Delivery Times

  •  -> Next day and expedited shipping are available with in-stock bands without printing
  •  -> 2-3 days shipping for printed in-stock tyvek wristbands
  •  -> 14-21 days tyvek orders over 10,000 with custom printing
  •  -> 14-21 days plastic, vinyl and sureimage bands with custom printing
  •  -> 8-10 days fabric and silicone bands with custom printing


Shortage Errors

Notification of any shortage or incorrect shipments must be directed to db promotions within ten (10) days.

Returned Goods

To ask for a return, please contact Customer Care on 1800 451 466.

Any custom printed product is not returnable.

Merchandise must be returned in full boxes, original packaging and in good condition.

Authorised returns must be received by db promotions within 10 working days from the date of issuance.

Need advice? Call us on Free Phone: 1800 451 446